Partnering in Action: Onyx CenterSource

What were Onyx's challenges?

Onyx CentreSource faced the challenge of building a global workforce to match its international clientele. The payments provider engaged Launch Global to recruit talent globally. However, a hurdle emerged – many top candidates resided in countries where Onyx lacked entities. In the pursuit of compliantly hiring talent irrespective of entity status, Onyx’s Senior Vice President of HR, Becky Ospina, sought guidance from Launch Global.

Launch Global connected Becky Ospina with one of their trusted Employer of Record partners, Velocity Global, to guide her through the next steps. Engaging with an EOR would facilitate Onyx in legally onboarding, paying, and supporting candidates identified by Launch Global – without the need for entities. Moreover, it would alleviate the burden of international compliance, payroll, benefits, and HR support from Becky’s responsibilities.

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Launch Global & Velocity Global's Shared Success

Combining Launch Global’s expertise in sourcing the talent on an international basis as the recruiter and Velocity Global’s employer of record service to onboard the talent , Onyx successfully added more than 35 international employees in less than six months. Velocity Global now assists Onyx in providing payroll, benefits, and local HR support in countries such as Mexico, Ireland, Portugal, China, Greece, and Sweden.

Becky Ospina values Velocity Global’s expertise and resources, which simplify the onboarding, management, and support of talent across multiple countries, ensuring full compliance, the flexibility offered by Velocity Global, covering various time zones and geographical markets, along with customizable benefits packages, aligns perfectly with Onyx’s needs.

As Onyx looks to expand its global presence, Becky and her team anticipate continued success with the combined power of Launch Global and Velocity Global. “Launch Global has been instrumental in sourcing the world’s best candidates, while the seamless hand-off to Velocity Global makes the whole process easy for our company and our talent. Launch Global and Velocity Global have completely transformed our hiring approach by helping us easily find, onboard, and support top talent anywhere.” – Becky Ospina, Senior Vice President of HR.

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Velocity Global’s Solution

Becky Ospina scrutinized Velocity Global with three expectations: global reach, legal expertise, efficient communication. She required an EOR partner that could support talent acquisition anywhere, without restrictions. Recognizing the time and resource constraints within her team, Becky Ospina sought a partner capable of ensuring compliance with local labor laws. Additionally, she needed a partner who understood Onyx’s unique needs and maintained clear communication throughout the global hiring process.

Velocity Global, meeting these criteria, emerged as a full-service partner present in over 185 countries. “Velocity Global has a very large number of entities in the countries we were interested in and offers one point of contact for every market. We needed somebody who knows Onyx, our challenge, how we treat our employees, and what we’re trying to accomplish. Velocity Global delivers on those expectations throughout every step of our relationship” Becky Ospina, Senior Vice President of HR.

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How Onyx sourced and hired global talent

Onyx faced the challenge of recruiting top talent globally through Launch Global but needed a solution for hiring in countries without entities. Launch Global recommended partnering with EOR Velocity Global to onboard, pay, and support talent in countries where Onyx lacked entities.

Velocity Global was chosen based on its global scope, legal expertise, and streamlined communication, proving capable with compliance, exceptional communication, understanding of Onyx’s goals, and the ability to hire talent in 185+ countries.

With the combined expertise of Launch Global and Velocity Global, Becky Ospina has the confidence and resources to build teams anywhere.